Care and Maintenance Guidelines

Everyday cleaning

We advise that you clean your quartz stone surfaces regularly with soapy water or a neutral mild detergent and a soft cloth/sponge. Rinse off surfaces with clean water. Polish dry with a soft cloth.

Cleaning products

DO NOT use abrasive cleaning products on your Quartz slabs. Bleach, chlorine-based cleaners, acids, alkalis or concentrated disinfectants will damage your stone surfaces. If any of these come into contact with the stone, clean them off immediately, otherwise, surface damage and discolouration are likely to occur.

Thermal protection

Thermal Protection - Always use pan stands and trivets to protect stone surfaces from hot and rough pans and utensils. Direct contact can burn and stain the stone surfaces. Quartz is heat resistant NOT heatproof.

Scratch protection

Protect against scratches - Always use cutting boards to chop and slice food. Never cut directly onto the stone surfaces. Although quartz is a scratch-resistant material, it is NOT scratch-proof.

Stubborn stains & marks

Stubborn Stains and Marks - Make sure you use the recommended product, such as Cif Original Cream or The Pink Stuff with a microfibre cloth. 

Do not use bleach or acidic cleaning products.

Indoor use

Quartz City Slabs are designed for indoor use. Using the slabs outdoors will eventually lead to discolouration and this is not covered by your warranty.